Emotional Intelligence In Confrontations - Deepstash

Emotional Intelligence In Confrontations

  • Strong self-awareness and self-management would let you control your initial impulses or any anxiety you might have around a hard conversation.
  • A highly developed sense of empathy (part of social awareness) would allow you see the situation from the other person’s point of view.
  • Handling conflict is an important part of relationship management. You’d say what you have to say, clearly and strongly, and in a way the other person can hear.

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rylz

Geek that loves minimal and harmonious designs. I'm learning Japanese.

The idea is part of this collection:

Fostering Psychological Safety In The Workplace

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How to handle and learn from mistakes

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