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How to handle and learn from mistakes
The benefits of psychological safety in a workplace
The importance of empathy and active listening
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They are: self-awareness, self-management, social awareness, and relationship management.
None of these is aligned with “niceness.” In fact, being skilled in each of the four components of emotional intelligence would allow you to have confrontations when you need to, and to do it more str...
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They reside in different parts of the brain:
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Many of us believe that having emotional intelligence means being “nice.” But this belief conceals some fundamental benefits to developing one’s EI.
For example, simply saying someone is nice can belie the fact that they’re only nice to some people and not others. Niceness is also int...
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They are: self-awareness, self-management, social awareness, and relationship management.
None of these is aligned with “niceness.” In fact, being skilled in each of the four components of emotional intelligence would allow you to have confrontations when you need to, and to do it more str...
Articulate the other person’s point of view.
Stating it clearly, possibly even better than your counterpart did, lays a strong foundation for the discussion. You want your counterpart to say: "She/He understands."
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