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What People (Still) Get Wrong About Emotional Intelligence
The Components Of Emotional Intelligence
They are: self-awareness, self-management, social awareness, and relationship management.
None of these is aligned with “niceness.” In fact, being skilled in each of the four components of emotional intelligence would allow you to have confrontations when you need to, and to do it more strategically and productively.
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Emotional Intelligence( EQ/EI)
Is the measure of an individual’s abilities to recognise and manage their emotions, and the emotions of other people, both individually and in groups.
Benefits of a higher EQ
- Ease in forming and maintaining interpersonal relationships and in ‘fitting in’ to group situations.
- A better understanding one's own psychological state, which can include managing stress effectively and being less likely to suffer from depression.
IQ and EQ
There is no correlation between IQ and EQ scores.
IQ has no connection with how people understand and deal with their emotions and the emotions of others (EQ).
You simply can’t predict emotional intelligence based on how smart someone is.
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Key Ideas
The 5 components of EI
- Self-Awareness: understanding of one’s emotions.
- Self-Regulation: it frees us from being prisoners of our feelings.
- Motivation: having an ...
There are 3 types of empathy
- Emotional empathy: “You feel awful? Then I feel awful too!”
- Cognitive empathy: “I understand that you are feeling awful. That must suck.”
- Compassion: “You feel awful? I feel for you. How can I help?”
Compassion is what we focus on for emotional intelligence.
Emotional intelligence
It's the ability to accurately perceive your own and others’ emotions, to understand the signals that emotions send about relationships, and to manage your own and others’ emotions.
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Key Ideas
Emotional Intelligence (EI)
EI means the mastery of emotional competencies.
That includes self-awareness, self-management, social awareness, and relationship management.
Questions to Measure EI in interviews
- How do you establish trust? An environment with trust promotes higher working engagement
- If you worked for your top competitor, how would you beat yourself? This question could show the candidate's ability to put the good of the organization ahead their own pride.
- Can you use a belief statement to explain the value of what we offer? Ask a belief statement that gets at the heart of what an organization or team offers.