Tips for giving negative feedback - Deepstash

Tips for giving negative feedback

  • Be direct by avoiding the feedback"sanwich"(which can dilute the message and sounds insincere);
  • Don't let criticism accumulate: schedule weekly check-ins with your team, so feedback becomes part of the regular routine;
  • Don't make it personal: Stick to the facts, and avoid making assumptions;
  • Offer praise, but keep it separate from criticism;
  • If you think the feedback will be difficult to hear, consider giving the person space to process the information.

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Negative vs. Positive Feedback
Positive feedback isn’t the best way to drive results and negative feedback isn’t actually all that bad:
  • Any negative feedback should be clear and timely yet not so harsh as to be perceived as criticism.  
  • As for positive feedback, make sure that it doesn’t overshadow any key negative points that need to be addressed.

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The purpose of giving feedback is to improve the situation or the person's performance. You won't accomplish that by being harsh, critical or offensive.

You'll likely get much more from people when your approach is positive and focused on improvement. That's not to say feedback always has to be good, but it should be fair and balanced. 

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Negative Feedback
Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.

To do it right:

  • Check how it will impact the individual
  • Make it guidance or advice
  • Be direct
  • Let it be an area of improvement information
  • Build a culture of trust.

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