Delivering feedback to defensive people

Delivering feedback to defensive people

  • Clear content: Choose the right language and imagine you’re a newscaster clearly relaying the most essential information to them.
  • Neutral tone: Remove your emotions from the equation.
  • Temperate phrasing: Don’t use any words or loaded language that could provoke them into getting angry or dismissing you.

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The Three Keys to Giving Feedback to Overly Defensive People

The Three Keys to Giving Feedback to Overly Defensive People

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