You also have to keep control of yourself, especially your emotions, as negative displays of emotion by you can escalate the situation.
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The 5 Core Skills Of Hostage Negotiators
- “In crisis situations, emotions can dictate a person’s actions at the detriment of rational...
- "We all need to be good listeners and learn to demonstrate our empathy and understanding of...
- The Goal In Law Enforcement Hostage Crisis Situations
- A Negotiator's Goals During Crisis Management
- Core Skill 1: Active Listening
- Core Skills 2 & 3: Empathy and Rapport
- Control In Crisis Negotiations
- Influence In Crisis Negotiations