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How to make rational decisions
The role of biases in decision-making
The impact of social norms on decision-making
The ability to recognize and understand emotions, and use that information to guide decision making.
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Recognizing that you need to choose your battles keeps you from becoming overly anxious and burning out.
Although anger can be positive and lead to action against unacceptable situations, thinking of the consequences of your reactions leads to more effective strategies.
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Emotional intelligence (or E.I.) is your ability to be aware of your own emotions, to recognize emotions in others and use that information to guide your behavior.
When you develop your own E.I., you can understand and improve your social interactions.
EQ is the ability to be able to recognize and regulate your own emotions, while also empathizing with others and maintaining an awareness of their reactions.
EQ can be developed with practice.
The ability to monitor one's own and others' feelings and emotions to discriminate among them and to use this information to guide one's thinking and actions. -Salovey and Mayer (1990)
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