Emotional intelligence (EQ)

Emotional intelligence (or E.I.) is your ability to be aware of your own emotions, to recognize emotions in others and use that information to guide your behavior.

When you develop your own E.I., you can understand and improve your social interactions.

EQ is the ability to be able to recognize and regulate your own emotions, while also empathizing with others and maintaining an awareness of their reactions.

EQ can be developed with practice. 

The ability to monitor one's own and others' feelings and emotions to discriminate among them and to use this information to guide one's thinking and actions. -Salovey and Mayer (1990)