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Conducting market research
Analyzing data to make informed decisions
Developing a product roadmap
The Importance of Listening
The ability to let others talk and not interrupt them is a skill that you must practice on a daily basis. This allows us to see more of the other person rather than ourselves.
Back in the 1990s, a woman naming Betty Bigombe was able to befriend a warlord by providing an opportunity for them to share their views. Betty Bigombe became Uganda's Woman of the Year for having initiated the peace talks to put an end to the violence between Kony and the Ugandan president and its people.
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"Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart."
ADAM GRANT
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The Righting Reflex
When other people come to us and say that they have a problem, for most of us, the first instinct is to think about how to solve their problem instead of letting them solve it on their own. The desire to fix other's problems and offer answers instead of listening attentively to the other ...
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The importance of giving feedback
Giving feedback to your employees is good for a number of reasons:
- It allows people to hone their work in a quick and efficient manner;
- It opens up the opportunity for them to learn from a more experienced worker;
- It motiva...
Basics Of Active Listening
Asking people to talk and simply listening to them makes you a better conversationalist and extremely likeable.
The basics of active listening are:
- Do not interrupt, disagree or evaluate the other person’s words.
- Nod your head or make appropriate ackn...
Sir Ken Robinson: The Most Popular Ted Talk Of All Time
The Late Sir Ken Robinson found his ideas on education resonate with the world when his 2006 TED Talk gradually became the most viewed talk in the history of TED, with more than 65 million views.
A gifted speaker, Sir Ken Robinson used his wit and charm, apart from humour and storytelling,...
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