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"Even the devil appreciates being listened to."
BETTY BIGOMBE
577
5.91K reads
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"Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart."
ADAM GRANT
861
8.84K reads
The Righting Reflex
When other people come to us and say that they have a problem, for most of us, the first instinct is to think about how to solve their problem instead of letting them solve it on their own. The desire to fix other's problems and offer answers instead of listening attentively to the other ...
736
4.2K reads
The Importance of Listening
The ability to let others talk and not interrupt them is a skill that you must practice on a daily basis. This allows us to see more of the other person rather than ourselves.
Back in the 1990s, a woman naming Betty Bigombe was able to befriend a warlord by providing a...
765
8.45K reads
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Show a little vulnerability
Charming people are confident enough to be unafraid to show a little vulnerability. They're even willing to admit a weakness or a failure.
They know that while some people may be, at least temporarily, impressed by what's artificial, everyone sincerely likes and appreciates the genui...
Relationship Communication: Your Own Style
One needs to figure out their own style and change it if needed. One can take a few seconds before responding and reflect upon what they have listened to with intent.
The first step is to validate the person’s feelings, making them feel heard and listened to. The listening part is even mor...
Communication is About Listening
Most of us think communication is about speaking or being heard. Equally important is being able to listen to the underlying causes of why people would want to use your product or service or become your follower.
When people see discipline, consistency and crystal-clear belief, they fee...
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