Learn more about communication with this collection
How to balance flexibility and structure in a hybrid team environment
Understanding the challenges of managing a hybrid team
How to maintain team cohesion
Needs are the missing pieces. Requests are what you use to get them.
Usually, you are looking for something from another person that will enrich your life, your work or your experience. Accordingly, you want to take their feelings and needs into account. The best way to do this is to build flexibility and freedom into your ask. Examples: “I am wondering if…” “Would you be willing to?”
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Standing for Acknowledge, Express, Identify, Outcome, and Understanding, the A-E-I-O-U method can be used to resolve a variety of standoffs: employee-to-boss, peer-to-peer, co-founder to co-founder.
It helps clients work through confrontations mindfull.
Fixing communication gives a startup the tools and foundation they need to get the most out of the limited resources and capital they have.
This doesn’t mean that there won’t be any more problems or confrontations, but you’ll have the strategies and techniques you need to handle the...
Is to empower functional giving and receiving.
If implemented correctly, it can replace knee-jerk reactions and old, ineffective patterns. It can be built like any habit.
....strip away the narrative people automatically build in their heads, those looming cloud of suppositions you carry around about a person or situation, disabling you from working effectively.
Rather than pointing fingers or assigning blame, the best tactic is to become self aware ...
When conflict arises in the workplace, people have two tendencies:
Neither response is correct.
List the needs that are connected to the feelings you’ve identified.
What is lacking that would make you feel better? Appreciation? Balance? Support? Acceptance? Security? Belonging? Articulate what it is you need to move forward.
Example: “Because I value my happiness, I need…
It lets us reframe how we express ourselves and hear others.
It allows us to speak in terms of what we observe, how we’re feeling, what our needs are, and how we respond to others’ requests.
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Unless you write your competitor's plans, you can't predict the future.
Marketing plans based on what will happen in the future are usually wrong. One reason for marketing failure is the failure to forecast competitive reaction.
Being your own boss is one of the main factors of finding meaning in your work. It makes you more invested and allows real innovation.
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