Learn more about communication with this collection
How to build positive relationships with colleagues and superiors
How to navigate office politics without compromising your values
How to handle conflicts and difficult situations in the workplace
Identify needs
According to NVC teachings, all of the emotions we experience when we’re upset are connected to an unmet need, which is a requirement for contentment.
In a heated conversation, returning to identifying needs can remove roadblocks.
78
327 reads
MORE IDEAS ON THIS
Observe and recap
The Non-violent communication (NVC) process begins with neutral observation.
In conversations, this is most easily done by recapping what someone has said, without emotional input.
That means not attaching any judgment or “story” to your response.
78
514 reads
Make a request
At a certain point in the conversation, it’s time to ask for concrete actions that would help satisfy a need.
These requests will arise organically when both sides are openly connecting. But the ask has to be in a moment of understanding between the parties, or else it risks falli...
75
262 reads
Describe emotions, not positions
For NVC, talk feelings, not issues.
The hard part in nailing this step is expressing only your own emotional turmoil, rather than translating your emotions into blame.
Describing feelings of concern, fear, heartbreak, rage, dismay, or confusion are useful.
88
414 reads
Origins of the non-violent communication method
Marshall Rosenberg developed a practical strategy for peaceful conflict resolution called non-violent communication.
By focusing on language and process, the theory goes, injured parties can shift the tone of their communication and spur collaboration.
This method is now used ...
66
308 reads
Related collections
Other curated ideas on this topic:
Identify Your Goal
One of the most effective decision making strategies is to keep an eye on your goal.
This simply means identifying the purpose of your decision by asking yourself what exactly is the problem that needs to be solved? And why does this problem need to be solved?
Figuri...
Importance of Art
- Art has given us a way to communicate when regular conversation won't suffice. A way of sharing our perspectives, behaviours, experience, emotions and sufferings. It helps us stay sane and connected.
- Every so many year the world hits a period of rapid development in which its condit...
The Culture Of Individual Relationships
The culture built in an individual relationship is more open and meaningful than a group culture, because it gives the possibility for differences to exist without them getting in the way.
When we're developing individual friendships, we’re setting up tacit, but dynamic ru...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates