- Write your design challenge or problem in the center of a blank piece of paper and circle it.
- Add the following five Topic Areas around the central challenge: User needs, Inspiration, Constraints, Commercial drivers, Service design triggers.
- In the Service design triggers Area, Pick 3 triggers from Entertainment, Simplified/light, Adaptable, Economical, Integrated, Durable.
- Consolidate what you know about each topic area into 3 triggers each.
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