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When you deal with a crisis, you need managers and employees that can think on their feet and act fast without first looking for an instruction manual. It means that you need skilled improvisers.
A key factor in determining how improvisation skills develop is the extent to which an individual was competitively vs collaboratively oriented.
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The skills needed for today's working environment are changing rapidly. The current strategy to reskill and upskill is too slow. It requires organizations to rethink the boundaries of solutions to skills gaps.
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