How to foster improvisation skills

• Build awareness of how different types of improvisation skills are developed. Educate yourself and your team on the kinds of improvisation skills. Newcomers could be paired with more experienced improvisers.
• Balance collaboration and competition. Managers need to push employees to develop collaborative skills without impeding the competitive instincts of newcomers.
• Nurture social structures. Managers should create a psychologically safe environment of rich social interactions that engenders trust and collaboration - especially when working remotely.

When you deal with a crisis, you need managers and employees that can think on their feet and act fast without first looking for an instruction manual. It means that you need skilled improvisers.

Capable improvisers will steer their companies through crises, paradi...