Ideas from books, articles & podcasts.
Remember that for a person, the sound of his name is the sweetest and most important sound of human speech.
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People love the smile on other people's faces. The more you smile, the more pleasant the interlocutor will have a dialogue with you.
Always act in such a way that the other gets the impression that you are important. Professor John Dewey said: "The deepest principle of human nature is the passionate desire to be recognized."
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