Be a good listener. Encourage others to tell you about themselves.

Remember that for a person, the sound of his name is the sweetest and most important sound of human speech.

People love the smile on other people's faces. The more you smile, the more pleasant the interlocutor will have a dialogue with you.

Always act in such a way that the other gets the impression that you are important. Professor John Dewey said: "The deepest principle of human nature is the passionate desire to be recognized."