Be kind and have high ethical level.

For people who lack confidence, or people who prioritize the opinions of others, being right is important. But in the quest to be “right,” we can hurt other people.

The antidote to that is to prioritize kindness above rightness. And you can be kind and still stand firm in your positi...

Truly genuine people would never make you feel ashamed in public because they clearly have respect for others. They would never treat others poorly, and that speaks volumes about them.

Be warm, kind, and friendly. Call people by their name. If you don’t know their name, ask them. As much as...

Most conflict arises because people's egos are threatened. Our work is directly connected to our livelihood; if it’s threatened, we’re likely to lash out.

Try to be kind. Your kindness may very well help them realize and be a little ashamed of their own poor behavior, and the situati...