Most conflict arises because people's egos are threatened. Our work is directly connected to our livelihood; if it’s threatened, we’re likely to lash out.
Try to be kind. Your kindness may very well help them realize and be a little ashamed of their own poor behavior, and the situation may not have to escalate to a point of even needing to confront it.
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We spend most of our time with work teammates. It makes sense to be better teammates ourselves. I read and stash about that.
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Developing self-discipline
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