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Flexibility requires empathetic managers
The most effective managers of the future will be able to lead with empathy, although the 2021 Garner survey shows that only 47% of managers are prepared for this future role.
Qualities of the empathic manager:
- They can go beyond understanding the facts of work. They proactively seek information to put themselves in their employees' context.
- They develop high levels of trust and care and a culture of acceptance within teams.
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The role of managers are changing
Gartner analysis shows that 46% of the workforce is projected to be working hybrid in the near future for midsize companies. Employees will have more choices about where, when, and how much they work.
In the past, managers used to be selected and promoted if they were able to manag...
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932 reads
Create manager capacity for empathy
Managers are overburdened by the demands of the changing work environment. Actions that focus on empathy is time-consuming.
In recognising the pressure on managers to maintain team connectedness in a remote environment, leaders should rebalance their managers' workload. Ma...
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301 reads
Changing the definition of the manager's role
Three trends challenge the traditional definitions of the manager role:
- The normalisation of remote work. Managers start to shift their focus more on the outputs of employees and less on the processes used to produce them.
- Acceleration in the use of ...
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439 reads
Empower a new manager by creating a support network
While the roles of managers have expanded, roles and teams are not structured to support well-being.
Managers are more motivated to be empathic when they have a support system. Goodway Groups, a fully remote company, acknowledges that distributed teams face greater challen...
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257 reads
Developing empathy skills
While managers understand empathy, they are unsure how to use it as a managers tool.
How to build empathy:
- Managers should engage in one-on-one conversations with their peers to diagnose current managerial challenges.
- These conversations will offer a chance to engage ...
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314 reads
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