Learn more about communication with this collection
How to practice effectively
The importance of consistency
How to immerse yourself in the language
The more specific your feedback, the more actionable it is for the one receiving it. Example: Asking for an article on communication is vague while asking for one on public speaking is specific.
An specific feedback that doesn’t target the person is easier to understand and act upon.
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Provide criticism within what you know as fact about the person and the subject. Avoid assumptions as they make you and the person look bad — especially when your assumption is wrong.
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Also known as PIP (Positive-Improvement-Positive), it consists of “sandwiching” a critic between two positive comments in the following manner:
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Sharing and receiving feedback is necessary for improvement. If you have ideas on how someone can improve, don’t hold your ideas back, share your criticism constructively.
Of course, be sensitive to others’ feelings and offer feedback when you feel the other person is ready to take it.
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To help people improve talk about things they can do something about, rather than those out of their control. Critiquing the former makes your criticism constructive; critiquing the latter makes the person feel bad as they can’t do anything about it, even if they want to.
Understand the per...
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Give recommendations on what the person can do to improve so they have a clear idea of what you have in mind and get a strong call-to-action.
With your recommendations, (a) be specific with your suggestions and (b) briefly explain the rationale behind the recommendation. Also, try to...
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The feedback sandwich lets the receiver know that you recognize what they did right and that you are on their side, thus not attacking them. The receiver then becomes more receptive to your critique.
The feedback sandwich method is most appropriate when you are giving criticism to pe...
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Specific goals are easier to visualize and lend themselves to a clearer path to success than their vague counterparts. To set yourself up for success, narrow your skill down as much as possible.
Ask yourself what specific problem you want to solve with this skill, what aspects...
Don't start asking for a favour with vague statements like, are you around this weekend? Or "Can you get me a job?"
Instead, you must be extremely specific about what you want. This provides a scope for the person and makes them more likely to do it. Ask this instead:
"Are you free o...
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