1. Develop CLEAR goals together with your team members.

• What need to be done?
• By what due date?
• Show what a good performance is

2. Write them down in a single page.

3. Review them daily

• Does my behaviour match the goals?

Note:

• Goals and deadline should be written concisely (

1. Set goals only for those 20% activities that produce 80% of the results

"Help people reach their full potential. Catch them doing something right"

1. First half minute

• Praise people asap
• Be specific
• Tell them how good you feel

2. Pause

• Let us sink for a few seconds to ...