Have you ever noticed ‘WHY’ questions have a ring of accusation to them?

• Why are you late? 
• Why did you go to the market? 
• Why is there no coffee left in the pot?

Shift the question from WHY to HOW:

One observation of ‘HOW’ questions is the ability to allow consideration and reflection into the response:

• Q: How do you feel about moving from the city to the country? 
• A: Hmm, I feel positive about it. I’ll be able to dig in the gardens, clean the pond and go fishing whenever I want.