Managing the negative aspects of a faulty memory

Strategies to mitigate some of the most harmful effects of memory biases:

• Get information soon after an event, when everyone still remembers it.
• Use a prioritised task list.
• Take notes from important events, such as meetings.
• Record important events and milestones daily.
• Use neutral questions when requesting information.
• Pay attention to the perspective of the person providing the information.
• Notice the symptoms of post-traumatic stress disorder.