Effective communication

Effective communication

... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professional relationships.

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Communication Mistakes

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Worst Communication Mistakes
  1. Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.
  2. Speaking More and Listening Less. Listen to what is said, how it is said, and to what is not said.
  3. Assuming Instead of Asking More Questions.
  4. Using Negative Tone. Choose words carefully to eliminate negative reactions.
  5. Avoiding Difficult Conversations.

  6. Reacting, Not Responding.

  7. Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.

  • It helps to create effective brand messaging.  It determines how your brand is perceived and also builds trust with customers.
  • Customer service relies on good communication. "60% of consumers have stopped doing business with a brand due to a poor customer service experience."  Microsoft’s 2016 Global State of Customer Service Report.
  • It enables positive team relationships.  Effective communication helps to unite teams and create a safe environment to express themselves.
  • It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.

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RELATED IDEAS

THE MOST UNDERRATED BUT POWERFUL SKILL :COMMUNICATION SKILLS.
  • Communication skills are a set of activities that ultimately make a quality public performance.
  • Communication today is very important both in the business world and in private life.
  • By acquiring strong communication skills, you can better connect with your friends, colleagues, boss... all while improving communication in the workplace.

Top 5 Communication Skills and How to Improve Them

blog.smarp.com

Common communication mistakes
  • Lack of attention to tone. No matter what the circumstances, learn to pay attention to tone. Before you speak, pause and take a breath.
  • One-size-fits-all communication. Different people have different needs and expectations.
  • Avoiding the difficult conversation.  Everybody faces conflict.Provide clear and actionable feedback, even when it is difficult for you.
  • Reacting instead of responding.  Before reacting with anger and frustration, pause to reflect.Then respond in stead of react.
  • Indulging in gossip. Leave no place for gossip if you want to be trusted and esteemed as a communicator.
  • Speaking more and listening less. When you listen more than you speak, you open yourself up to learning and empathy.
  • Thinking you are being understood. Take the time to check that people have understood your message.

Communication Mistakes to Avoid at All Costs

inc.com

Team communication
  • Open and effective team communication keeps projects moving, co-workers happy, and ideas flowing.
  • Bad team communication kills company culture,  leads employees to burn out and slows everyone down.

5 team communication strategies for better collaboration

blog.rescuetime.com

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