Avoiding Difficult Conversations - Deepstash

Avoiding Difficult Conversations

It's tempting to try to avoid difficult conversations, but this can cause further problems.

  • Preparation is key to handling difficult conversations.
  • Use tools such as the Situation – Behavior – Impact technique to encourage your people to reflect on their behavior.
  • Role-play your conversation first.

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micee

I like jazz music and bacon. Learning new things is one of my obsessions.

The idea is part of this collection:

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