... is imperative for every successful business. Poor communication&nbsp;inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professional relationships.

Effective communication

Communication

<ul><li>It helps to create effective brand messaging.&nbsp; It&nbsp;determines how your brand is perceived and also builds trust with customers.</li><li>Customer service relies on good communication.&nbsp;"60% of consumers have stopped doing business with a brand due to a poor customer service experience."&nbsp;&nbsp;Microsoft’s 2016 Global State of Customer Service Report.</li><li>It enables positive team relationships.&nbsp;&nbsp;Effective communication helps to unite teams and create a safe environment to express themselves.</li><li>It helps to prevent misunderstandings and conflicts.&nbsp;It can help to defuse a potentially explosive dispute while bad communication can set it off.</li></ul>

Effective Communication is vital in business

<ol><li>Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.</li><li>Speaking More and Listening Less.&nbsp;Listen to what is said,&nbsp;how it is said,&nbsp;and to&nbsp;what is not said.</li><li>Assuming Instead of Asking More Questions.</li><li>Using Negative Tone. Choose words carefully to eliminate negative reactions.</li><li>Avoiding Difficult Conversations.</li><li>Reacting, Not Responding.</li><li>Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.</li></ol>

Worst Communication Mistakes

Effective communication is at the heart of every successful business, no matter the size or industry. In fact, everything in your business resolves around good communication, both internal (with your employees, associates, co-workers or team members) and external (with your clients and customers).

Worst Communication Mistakes

5 team communication strategies for better collaboration

Team communication

Effects of poor communication

Open communication

Communication Mistakes to Avoid at All Costs

Common communication mistakes

10 Ways to Immediately Improve Your Listening (and Networking) Skills

How To Be An Active Listener

Selective Listening

Active Listening