Like every healthy relationship, your team lives and dies by its ability to communicate. Open and effective team communication keeps projects moving, co-workers happy, and ideas flowing. But there's a dark side to team communication not too many people talk about.
Everyone communicates and occasionally misspeaks. But the best leaders, the greatest bosses, and the entrepreneurs we admire the most are the ones who take great care with their communication. Here are some common communication mistakes we are all guilty of and it would be best to avoid: One-size-fits-all communication .
Most of us move through each day engaging in conversations with friends, co-workers, and family members. But the majority of the time, we aren't listening. We're often distracted by things in our environment--both external things like televisions, cell phones, cars, and other people talking, and internal things like our own thoughts and feelings.
Means to focus on a few key words and ignore the rest of someone's communication.
It often manifests as one gets distracted by external stimuli like random sounds or movements, and internal stimuli such as one's own thoughts and feelings.
Means to fully concentrate on what is being said rather than passively absorbing it.
It's not just remembering the content of what was said, but using empathy and seeking to understand the complete message, including the emotional tones conveyed. It builds rapport, understanding and trust.
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