Stand on the shoulders of giants

According to Kleon, creative minds shouldn’t worry about reinventing the wheel. Instead, you should use existing ideas as a springboard until you find your unique voice and style.

By trying to be creative and unique, we often stand in our own way and preve...

• Start with finding out what the best- and worst-case scenarios are. Then think about what the most realistic scenario is. 
• Divide up the problem into smaller problems and find a solution for every little thing. 
• As you are going through these motions, you'll slo...

Ask yourself these questions. Do you know the reason why your customer is canceling? Is this a surprise for you or do you already know the issue? Can the issue be solved?

Look deeper why weren’t you able to get in front of the issue earlier, what attempts to solve have you already made (bec...