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How to challenge assumptions
How to generate new ideas
How to break out of traditional thinking patterns
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It means paying attention to what the other person is saying and not interrupting. It also means asking questions to show that you're interested in what they have to say.
Here are some tips for being a good listener:
Dale Carnegie's How to Win Friends and Influence People is one of the most popular self-help books of all time. It has sold over 30 million copies. The key insight is that people are more likely to be persuaded by those who they like and respect:
Look the other person in the eyes, and be genuinely curious about what they have to say and why they are saying it. Make a point to really want to understand the other person better, and try to see things from their perspective.
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