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Nov 5, 2020
Receiving sincere and well-expressed compliments can feel very good. But our anxiety about how others may perceive our words can stop us from giving compliments as we don't want to come across as patronising or flattering.
Yet, studies show that our fears of giving and receiving compliments are unfounded. Letting go of that reluctance can improve our relationships with our friends, family members and colleagues.
Leadership, by its very nature, involves walking the tightrope, trying to navigate the complex relationships we have with our clients, colleagues and bosses.
Business decisions made by leaders often require buy-in from people who do not think as we do, and are not our natural supporters. There are certain persuasion strategies we can use to overcome this challenge.
Assertiveness is behaving in one's own best interests, standing up for oneself without being anxious or guilty, expressing one's honest feelings comfortably, and exercising one's right without denying others theirs.
Practice assertiveness by being firm and demanding yet soft, direct and respectful.
The ability to create stories helps people to cooperate and move forward. Stories have multiple advantages: They allow us to discern complex situations, remember ideas, communicate with others, and make predictions about the future.
It is vital for managers and entrepreneurs to use these benefits and improve their storytelling skills. But stories can also be misleading. It is crucial to recognise the different ways stories can deceive you.
Most of the meaning of your spoken words comes from the tone of your voice, not from the words.
Suppose you are the type of person who automatically raises your voice to become the dominant speaker. In that case, you may be damaging your ability to be a better communicator and secure cooperation.
There is a subconscious control going on almost all the time in our behaviour, on how others perceive us, something which is called social dramaturgy.
This behaviour would not be acceptable or palpable for others, if they didn’t participate in this in social environments, resulting in a set of protocols that is agreed upon by all.
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