bindhu reddy's Key Ideas from Super Success
by Philip Holden

Deal with criticism positively-

• Stand up for yourself : Defend your position if you think it is right. Be Firm but Fair.
• Get all Relevant information: It ensures clarity of thought while defending yourself. Knowledge is the ammunition to counter attack.
• Be slow to anger: Don't lose your cool. If lost, The critic ignores or becomes resistant to what you are saying.
• Don't be passive: Stop being timid, apologetic and indecisive.
• Be patient: Wait and listen what the critic is trying to say.
• Actively seek constructive criticism: It helps to learn
• Don't take unfair criticism to heart and worry.