Work often happens through informal structures, rather than through formal organizational structures. And so, collaboration cannot be understood by looking solely at these formal structures.

Connectivity involves how your employees are connected through tasks, cross-functional projects, ad-hoc teams, goals, and different technologies across formal and informal channels.

Connectivity is often taken for granted and poorly understood by leaders. Mapping out your organization's connectivity is the first step to understanding how work actually happens and is key to achieving organizational clarity. 

It involves ensuring that your employees understand and are able to track how their work contributes to broader company goals, as well as your company mission. This understanding is ever fleeting in organizations today.

Your employees also need visibility into their work output and they should have the tools to measure this output over time. Technologies that meaningfully assess workload distribution are key for gaining visibility into work output. This type of visibility will enable you and your employees to pinpoint when task, project, and goal performance are veering off track.