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What do employers want most from job candidates today? Interpersonal soft skills, like strong communication and collaboration, top the list.
As digital transformation and automation sweep virtually every industry, employers have filled many entry-level technical tasks with software. Now, they’re prioritizing employees who can work well on a team, problem-solve creatively, and multitask.
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With the current labor shortage, employers are also thinking more about longevity and seeking employees who will grow with the company and possibly move into leadership positions to lead and mentor others—responsibilities that require a high level of interpersonal expertise.
Some of these skills are more like personality traits, and others come from experience in different situations. The point is, they can’t be easily taught, and not everyone has them. The candidates who do are in high demand.
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You might not be able to demonstrate soft skills on a résumé, but you can list a certificate or accreditation that shows your commitment to keeping those skills sharp.
If employers are looking for candidates who can grow and evolve with the company, they’ll also appreciate seeing your appetite for learning and improving.
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User story-mapping is another skill you can learn online that demonstrates high interpersonal expertise.
Managers and staff use this process to study, understand, define, and ultimately amplify the user experience for their products and services. It’s about understanding the customer, which requires a collaborative, communicative, and empathetic approach.
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A challenging yet common occurrence in many interviews is going into autopilot and answering each question like you’re reading it off a script. People get nervous, want to make sure they say the right things, and don’t want to seem unprofessional. It’s a natural behavior, but interviewers won’t want to see it.
Responding to questions on autopilot mode might make you seem stiffer and more forced than how you’d usually respond to questions and interact with people in the job environment.
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Recording yourself answering interview questions is also a great way to practice getting out of autopilot mode for interviews.
Many things you might not notice in the moment, like facial expressions and hand gestures, you can catch on video and even out to ensure that you make a lively and active connection with an employer during an interview.
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