The Art of Saying No - Deepstash
The Art of Saying No

Sandip Bailkar's Key Ideas from The Art of Saying No
by Damon Zahariades

Ideas, facts & insights covering these topics:

1 idea

Ā·

218 reads

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Be assertive but not aggressive.

"people may forget your ā€œNOā€, but they will never forget how you said it."

  • Assertiveness is declaring your point of view without needing othersā€™ approval or validation. So long as you are being respectful and saying no with grace, how requestors react to it is neither in your control nor your responsibility.
  • Aggressiveness is quarrelsome. An aggressive individual communicates in a way thatā€™s rude, dismissive, and even threatening, which definitely fast track to failure.

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218 reads

IDEAS CURATED BY

CURATOR'S NOTE

The way you rebuff request of the requestor gracefully, be assertive but no aggressive.

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Curious about different takes? Check out our The Art of Saying No Summary book page to explore multiple unique summaries written by Deepstash users.

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