Jagdeep Singh's Key Ideas from The Art of Saying No
by Damon Zahariades

1. We don't want to offend people: As long as we are being respectful, there's nothing to feel guilty of.
2. We do not want to disappoint people.
3. We do not want to appear selfish: We are solely responsible for making sure our needs are met. No one is going to do that for us.
4. Fear of Missing Out (FOMO)
5. We want to avoid conflicts: Conflicts aren't necessarily bad and harmony is not always possible.

1. Be direct and straightforward in presenting your decision.
2. Be resolute: Stand your ground and do not give in to emotional bullying.
3. Be respectful and state a valid reason for your decision.
4. Do not lie about your availability.
5. Deny requests by category
6. Take ownership of your decisions: Don't just say 'I can't'. Express your will clearly.
7. Offer an alternative.
8. Describe your lack of bandwidth and let the requestor know you have other responsibilities.

Probably the hardest of 'em all. We should learn to resist our temptations where necessary considering their outcomes in the long run.

For example, we resist our cravings when we are trying to shed some weight because we know what is better for us.

Saying no doesn't make us a bad person. It might seem selfish at first but if done courteously, it inspires respect in others. People eventually start to value our time.

We start feeling confident and in control of our own life.