Bhuwan Neupane's Key Ideas from Everyone Communicates, Few Connect
by John C. Maxwell

While communicating with people especially face-to-face, we can divide into 3 parts;

Words : it hold just 7% of what is believed

Tone of Voice ; it accounts for 38%

Body Language ; it carries 55%

90% of impression we often convey has nothing to do with what we actually say.

All communication has 3 essential components;

Intellectual

Emotional

Volitional

Or we can say while communicating we must include;

Thought; something we know

Emotion; something we feel

Action; something we do