John C. Maxwell
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“People may hear your words, but they feel your attitude.”
“When you make a commitment, you create hope. When you keep a commitment, you create trust.”
Connecting is the ability to identify with people and relate to them in a way that increases your influence on them.
The principles to develop this skill include:
If you want to be successful in connecting with people, you need to make sure your communication goes beyond words, by connecting on four levels.
“People don’t remember what we think is important; they remember what they think is important.”
“If you want to get your message across, you have to learn how to communicate in someone else’s world.”
Constantly strive to simplify the complicated concepts and processes so you can make them accessible for the audience.
Don't try to impress the people in the room but to transfer information and to help make things understandable.
“Even the choicest words lose their power when they are used to overpower.”
Higher education lecturer
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