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“When you make a commitment, you create hope. When you keep a commitment, you create trust.”
Connecting is the ability to identify with people and relate to them in a way that increases your influence on them.
The principles to develop this skill include:
- Find common ground
- Keep your communication simple
- Create ...
If you want to be successful in connecting with people, you need to make sure your communication goes beyond words, by connecting on four levels.
- Visually: You have seven seconds to make the right first impression.
- Intellectually: To co...
“People don’t remember what we think is important; they remember what they think is important.”
“If you want to get your message across, you have to learn how to communicate in someone else’s world.”
Constantly strive to simplify the complicated concepts and processes so you can make them accessible for the audience.
Don't try to impress the people in the room but to transfer information and to help make things understandable.
- Humor is something that will make the audience laugh and put them in a receptive mood.
- Heart will captivate people’s emotions and get them engaged with your message.
- Hope will inspire the audience and move them toward an ob...
- Assumption. "I already know what others know, feel and want."
- Arrogance. "I don’t need to know what others know, feel or want."
- Indifference. "I don’t care to know what others know, feel or want."
- Control
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