Zankruti G 🌸's Key Ideas from How to Win Friends and Influence People
by Dale Carnegie

The only way to influence other people is to talk about what they want and show them how to get it.

To convince someone to do something, we have to frame it in terms of what motivates them. And in order to do that, we have to be able to see things from their point of view as well as our own

To form meaningful relationships, it's important to show genuine interest in others. Here's how:

• Be attentive and listen to what others have to say
• Show empathy and ask questions about their lives
• Offer your time, energy, and support
• Be thoughtful and considerate
• Invest in building mutual understanding and trust

When you show interest in others, they are more likely to reciprocate and a true connection can be formed. So remember, it's not about you, it's about them!

Smile to show you like someone - smiling is a powerful way to make someone feel good

• smiling genuinely says "I like you, you make me happy"
• avoid fake smiling - we know it's not real (and we hate it)
• it feels good to show people you're happy to see them, too

Remembering and correctly using someone's name can make them feel valued and respected. However, forgetting or mispronouncing a name can have the opposite effect.

Why Remembering Names Matters:

• It's a way to show you care
• It makes people feel important
• It can positively impact your relationships
• It helps you to stand out in a good way
• Builds trust and connection

🔑🗒️✨

👂 To be a good conversationalist, be an attentive listener.

💬 Most people would prefer a good listener to a good talker.

👉🏻 "The royal road to a person’s heart is to talk about the things he or she treasures most."

- THEODORE ROOSEVELT

• It could be a hobby, a favorite movie, or even a pet.

• Next time you want to make a connection, ask about what they treasure most.

- People desire validation from those they interact with.

- They crave acknowledgement of their value and significance.

- But, they do not seek superficial compliments , they crave sincere appreciation & genuine recognition.

💡Win an Argument without Arguing

• Getting the best out of an argument? Avoid it!
• Respect others' opinions
• Avoid saying "You're wrong"
• Admit when wrong
• Be friendly
• Say "yes" often
• Let them do most of the talking
• Make them feel the idea was theirs
• See things from their perspective
• Sympathize and appeal to their better nature
• Dramatize your ideas
• Challenge them in a positive way

Arguments can never truly be won, we either lose or make others feel inferior and resentful. Best course of action: avoid them entirely!

Key Takeaways:

• Winning arguments is impossible

• Arguments can damage relationships

• Try to understand the other person's perspective instead of trying to prove them wrong.

When talking with people, it's important to focus on the points on which we agree rather than starting with disagreements. This will help to establish a common goal and avoid the difficulty of overcoming a "no" response.

"One of the fundamental keys to successful human relations is understanding that other people may be completely wrong, but they don't think so. Put yourself in their shoes. Success in dealing with people depends on a sympathetic grasp of the other person's perspective."

Begin with showing appreciation and acknowledging others good qualities.

Speak indirectly about faults, and share your own past mistakes before offering criticism.

• Instead of giving direct orders, ask questions for a more open dialogue. Allow the other person to preserve their dignity by letting them "save face".
• Acknowledge and praise any improvements, no matter how small.
• Give the other person a positive reputation to strive for.
• Use positive encouragement and make the mistake seem easy to correct.

Remember to focus on the solution rather than the problem.

• 👥 Be genuinely interested in others by listening and asking questions.
• 😊 Smile! A simple gesture can go a long way in making someone feel comfortable.
• 🗣️ Remember that a person's name is the sweetest and most important sound in any language.
• 👂 Be a good listener; encourage others to talk about themselves.
• 💬 Talk about subjects that the other person is passionate or interested in.
• 🎖️ Make others feel important and do it sincerely.