Laughing Llama's Key Ideas from Ten Types of Innovation
by Larry Keeley, Helen Walters, Ryan Pikkel, Brian Quinn

Innovations in this category involve changes to the way a company generates revenue, such as new pricing models or revenue streams.

• Create alternative revenue models.
• Introduce subscription-based services.
• Implement dynamic pricing.
• Explore value-based pricing.
• Leverage cross-selling and upselling opportunities.

These innovations focus on creating or expanding networks and partnerships to enhance value creation and delivery.

• Foster strategic partnerships.
• Build strong alliances with suppliers and distributors.
• Create ecosystems to amplify reach.
• Establish knowledge-sharing networks.
• Engage in open innovation with external stakeholders.

This type of innovation involves reorganizing a company's assets, processes, or operations to achieve better efficiency and effectiveness.

• Streamline workflows and eliminate bottlenecks.
• Foster a culture of innovation and collaboration.
• Embrace agile methodologies.
• Restructure departments for better cross-functional collaboration.
• Emphasize decentralized decision-making.

Process innovations involve improvements in the methods and techniques used to create and deliver products or services.

• Implement automation and digitization.
• Integrate advanced technology into workflows.
• Improve quality control and reduce waste.
• Optimize supply chain and logistics.
• Foster continuous improvement practices like Lean or Six Sigma.

This category focuses on enhancing the features and functionality of a product to deliver superior performance.

• Improve product quality and reliability.
• Enhance performance metrics, such as speed or durability.
• Add innovative features and functionalities.
• Incorporate cutting-edge technology.
• Enhance user experience through intuitive design.

Product system innovations involve creating complementary products or services to enhance the overall customer experience.

• Develop complementary products or services.
• Build integrated platforms or suites.
• Provide seamless interoperability between products.
• Offer customization or personalization options.
• Enable easy integration with third-party products.

Service innovations involve improving customer support, delivery mechanisms, or other service-related aspects of a business.

• Enhance customer service responsiveness.
• Implement self-service options.
• Provide personalized and tailored experiences.
• Offer proactive and anticipatory customer support.
• Explore innovative service delivery channels.

Channel innovations focus on finding new ways to reach customers or distribute products and services.

• Embrace digital channels and e-commerce.
• Expand into new markets or geographies.
• Develop strategic retail partnerships.
• Establish direct-to-consumer channels.
• Leverage social media and influencer marketing.

Brand innovations involve enhancing the way a company is perceived and experienced by its customers.

• Craft a compelling brand story.
• Foster emotional connections with customers.
• Differentiate through brand personality and values.
• Innovate packaging and visual identity.
• Develop memorable and engaging brand experiences.

This category involves innovations that improve the way a company interacts and engages with its customers.

• Leverage technology for personalized engagement.
• Implement loyalty programs and incentives.
• Foster community engagement and co-creation.
• Embrace social media for customer dialogue.
• Provide seamless omnichannel experiences.