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Subtle differences in communication part and the complex variations in what is considered good business or common sense from one country to another have a tremendous impact on how we understand one another, and ultimately on how we get the job down.
Many of these cultural differences- varying attitudes concerning when is best to speak or stay quiet, the role of a leader in the room, and what kind of negative feedback is the most constructive - may seem small. But if you are unaware of these differences they can derail your team meetings, demotivate your employees, frustrate foreign suppliers.
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In low-context countries, like US, Netherlands, Germany, good communication is precise, simple, and clear. Messages are expressed and understood, repetition is appreciated and helps clarify the communication.
In high-context countries, like China, Japan, Korea, good communication is sophisticated, nuanced, and layered. Messages are both spoken and read between the lines. Messages are often implied but not plainly expressed.
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IDEAS CURATED BY
CURATOR'S NOTE
Multicultural teams need low-context processes.
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