How to Keep Your Cool When Your Audience Asks Tough Questions - Deepstash





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How to Keep Your Cool When Your Audience Asks Tough Questions

How to Keep Your Cool When Your Audience Asks Tough Questions
And what can make a presentation even more unnerving? Fielding hostile questions from the audience. These aren't innocent informational queries (like "Which agency are we going with for our next campaign?"), nor are they speculative requests (such as "Who do you think will be our biggest competition in three years?").


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Answering Harsh Questions

  • Acknowledge the reason behind the emotion. Do not defend yourself. Give an objective answer.
  • Be confused to buy time for both of you. If someone is swayed by emotions when asking, ask to repeat the question.
  • Offer the questioner the floor if he wants to share his perspective, but don't let it control the audience. Address it later on.
  • Tell the truth about the question's impact.
  • Dodge it and deliver an eloquent response.




Recap And Reinforce

Recap or summarize your content for your audience, reviewing and reinforcing your key points.

People in the audience generally have short attention spans and this will help drive in your key ...

Invite And Engage

Instead of a quick escape by flashing an 'Any questions?' slide, invite clarifications and feedback, actively engaging the audience with the points discussed.

Have The Last Word

Share your conclusion at the end, reinforcing the key message of your presentation.

Voice as an important tool

Your voice influences the impact of your speech and can make or break its success. 
With some guidance, you can learn to use your voice to increase your power and persuasiveness in a...

Improve Your Public Speaking Voice

  • Slow Down when you speak. Your listeners have an opportunity to absorb and reflect on what you’re saying.
  • Use Voice Exercises to strengthen your voice.
  • Record And Listen To Your Voice. Look for ways to improve your pronunciation, your delivery, and your pacing.
  • Record Phone Conversations. Replay to hear different ways that you could improve your delivery and articulation next time.
  • Focus On Pauses. The drama and power of a speech are contained in the silences that you create as you move from point to point.
  • Eat And Drink Well. Energy is essential for good speaking and voice projection. Cold water can chill your vocal chords and decrease the amount of warmth in your voice.

3 elements of a persuasive presentation

... that are core to making it a success, according to  Aristotle: Persuasion requires appealing to ethos (trust), logos (intellect), and pathos (emotions), no matter w...

Sheryl Sandberg and the importance of an engaged audience

From sharing a company's successes and telling a powerful personal story to using meaningful data and citing the experts -- as well as delivering a message with passion -- there are multiple ways to shift listeners from feeling bored to getting on board.

Sheryl Sandberg does that, in her speeches.

Sheryl Sandberg presentation techniques

  • Involving the audience intellectually and emotionally from the start. Her questions required people to participate physically, intellectually, and emotionally.
  • Making an evergreen topic fresh and evocative by connecting it to today's headlines. This will most likely generate an emotional response from an audience.
  • Being personal and vulnerable. This builds trust and empathy with her listeners.