Building high-performing teams through continuous improvement
Curated from: intercom.com
Ideas, facts & insights covering these topics:
3 ideas
·667 reads
17
Explore the World's Best Ideas
Join today and uncover 100+ curated journeys from 50+ topics. Unlock access to our mobile app with extensive features.
Why should we focus on how teams work?
A high-performing company is made up of many high-performing teams. If one team’s performance starts to slip and isn’t quickly corrected, other teams’ performance will be affected – with company-wide implications.
And it isn’t just companies that want high-performing teams, it’s individual team members.
35
359 reads
When teams stop growing
A team that isn’t growing or adapting is stagnating.
Teams need to continuously evolve, update strategies, and integrate new team members and leaders to maintain high levels of performance.
31
180 reads
The High-Performing Teams (HPT) framework
The four steps of the HPT framework are:
- Measure: Take your measurements to identify the strengths and challenges that exist for the team. Using the same metrics each time deepens understanding and focuses discussions within the team.
- Act: Get the team together and review the measurements. Decide on actions your team will take to improve the problem areas, and work on the most urgent first.
- Review: Towards the end of the specified period, close out any open actions. Review the closed actions to see what worked and what didn’t.
- Share: Pick out the actions that worked – these are your reusable plays for next quarter. Add them to the shared team playbook to create a global resource and share your learnings with other teams. In subsequent quarters, teams will be able to find relevant plays for the metrics they want to focus on.
38
128 reads
IDEAS CURATED BY
James Hall's ideas are part of this journey:
Learn more about personaldevelopment with this collection
How to start a successful business
How to build a strong team
How to market your business
Related collections
Similar ideas
6 ideas
7 ideas
2 ideas
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates