A DEEP DIVE INTO
How To Give And Receive Constructive Criticism
Getting comfortable with offering and receiving constructive criticism is fundamental to our professional development.
110 key ideas from
4 books
6 articles
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Skills
Overview
Key Ideas
FAQ
What you'll learn
Understanding the importance of constructive criticism
How to receive constructive criticism positively
How to use constructive criticism to improve performance
The impact of criticism in personal and professional growth
Ideas from books, podcasts, videos & articles
Radical Candor
Difficult Conversations
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Thanks for the Feedback
Influential people you will learn from
Kim Malone Scott
Douglas Stone
Sheila Heen
Bruce Patton
Joseph Grenny
3 Top Key Ideas (110 total)
Constructive Criticism
It's often the only way we learn about our weaknesses and without it, we can’t improve. When we’re defensive, we run the risk of missing out on this important insight.
Feedback’s not easy to give and it’s certainly not easy to receive, but it’ll help us now and in the long run.
Stop Your First Reaction
At the first sign of criticism, before you do anything—stop. Try not to react at all.
Even a few seconds are enough for your brain to process a situation: you can halt a dismissive facial expression or reactive quip and remind yourself to stay calm.
Listen for Understanding
As the person shares feedback with you, listen closely. Allow the person to share their complete thoughts, without interruption. When they’re done, repeat back what you heard.
Avoid analyzing or questioning the person’s assessment; instead, just focus on understanding his or her comments and perspective.
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