How to approach and process any piece of criticism
- Make two lists: Things they’re wrong about and things that they might be right about.
- Next time you get feedback, make three columns: 1. What they said, 2. what’s ‘wrong’ with the feedback and 3. what might be right.
- Look at column three, and ask yourself: If this feedback was 100% true, what would I need to do with it? If someone I knew received this feedback, what would I tell him or her to do?
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Understanding the importance of decision-making
Identifying biases that affect decision-making
Analyzing the potential outcomes of a decision
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