Let them fully state their point of view about the issue/conflict/problem without interruption. What do they feel people misunderstand about them? What do they want or expect from others? 

The idea is to remain as neutral as possible. Just listening may be enough to allow some...

The “official” reasons that people don’t want to head back to the workplace are well-documented. They’re more productive. It’s easier to blend work and life when your commute is a walk down the hallway.

But, for some, the reasons are more personal and difficult to share.

Everyone envisions the ideal, productive version of themselves. That imaginary self uses a to-do list app.

Productivity blogs have done a great job of branding themselves as essential. These apps can be helpful, but if they don't work for you, that's ok.