Suggest a fix
Taking responsibility means doing whatever you can to repair the problem.
Tell your boss anything you have done already to try to fix the problem. If you have other suggestions, lay them out. Work closely with your supervisor to understand better how to solve the situation.
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Overcoming mistakes at work starts with a difficult conversation.
Though it may not seem like it, your aim is actually to increase the amount of trust you get from your boss. If they know you will come to them to alert them of problems you have caused, then they don’t necessarily need to look over your shoulder all the time.
Start with a few simple declarative sentences. “I did X. As a result, Y happened.”
You can provide more context afterward, but it’s critical to lay out clearly what happened. Also, leave explanations for when the problem is fixed.
You need to think through how you will handle situations like that in the future.
Identify what went wrong. Did you act too quickly? Did you neglect to check your work? Did you listen to someone you shouldn’t have?
As soon as you find out that you have made a mistake, reach out to talk about it with your boss.
If your boss requires an appointment, set one up right away—with some urgency. The less time you wait, the better. This will allow for a faster fix of any potential negative consequences.
Recognize what happened and how you feel. Suppressing your emotions will get you nowhere. It’s important to first focus on how you feel.
You can also journal your emotions or speak with a close confidante. Or you can go to therapy, of you think it's right for you.
Take the time to establish clear expectations around how your team is communicating.
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