If you want to be one of these type of people who started at Facebook at 25 people and ended up running a huge department, you have to get really good at giving away your Legos. If you hold on to answering customer support queries yourself or writing all the blog posts yourself, you’re never going to run customer support or product marketing.
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This time a team is not enough to keep the engines running for your empire.
As you grow to this level, you need to upgrade the gears, instead of teams you need an entire department that is specialized in specific digital marketing tasks.
Global domination cannot be a...
1. Collect related tidbits
One option is to write a post on a theme that involves the thought or discovery you want to share. Once you've found a theme that works, you can include other examples or ideas. Binging together different points of view could expand your small fin...
Tracking success on social media messaging isn't that different from tracking the success of your other support channels (phone, email, or live chat).
However, you'll want to separete the report because you will be looking at the scores for people who are giving customer satisfaction score...
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