Technological convergence, where every messaging application is available on every device, has created more freedom and flexibility around where and when we work. But it has also blurred the boundaries for knowledge workers.
This situation became more exaggerated as millions of people began working from home daily. Digitalisation enabled us to tackle work quicker and with a more constant flow of new tasks and information. It means work is never 'done.'
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The technological advancement over the past few decades has brought a highly competitive market. Consumers became increasingly more demanding, as they could easily compare prices and quality (reviews) of products. So companies had to adjust and produce better products to stan...
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