Author's examples

Rate the statements on a scale of 1(never) to 5 (all the time). When you are stuck on something, how often do you ask yourself:

• “What are things I can do to help myself?”
• “Is there a better way of doing this?”
• “How can I do this bette...

You will get far better results from your communication efforts if you try to engage with other people at a time when they are ready to engage with you.

Think carefully about communicating in the evening and the weekends – if you send out messages at these times, what are you saying ...

The better we get at some things, the more we want to do it. Conversely, the worse we fare in other domains, the less we want to work at it.

If we see our engagement as a way of getting rewards (money, respect, achievement, or just fun) for the time we invest, it can creat...