Learn more about communication with this collection
How to adapt to different speaking situations
How to engage with an audience
How to use body language effectively
Your attitude is crucial
Regardless of whether you are right or wrong, your attitude will determine the outcome of any contentious experience. It’s incredibly important to have a peaceful state of mind before entering into a potential conflict situation.
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Diffusing difficult situations
- Avoiding challenging conversations allows room for assumptions and continuing negative behavior.
- Meet with the person to understand their concerns.
- Listen without expressing your opinion or point of view.
- If there is high emotion involved, respect...
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Choose your words wisely
- Stay away from starting sentences with “you."
- Hear the other person out first. Don’t apologize, but acknowledge that there is a problem.
- Ask questions for clarity, and be sure that you understand all the facts before you proceed with a resolution. ...
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The way to manage your attitude is to understand that the brain can be programmed for success.
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Decision Modeling
One needs to take into consideration that any risky decision has the probability of failure, keeping in mind the potential benefits of not reaching the goal.
The ideal decision model should:
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Control your Smartphone
We are often greeted by the apps on our smartphones whether it is Your friend has posted a photo on Instagram or “Watch it before it’s gone” posts on Twitter. Our mind is always curious.
Before negotiating with your distracted brain saying “Oh, it’s urgent. I have to look at this post”. Le...
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