Psychologically speaking, admitting that we’re wrong is emotionally uncomfortable and painful to our sense of self. In order to take responsibility and apologize, our self-esteem needs to be strong enough for us to absorb that discomfort. If our self-esteem is higher and stable, we can tolerate the temporary ding that such an admission involves — without the walls around our ego crumbling.
But if our self-esteem is seemingly high but actually fragile, that ding can pierce through our defensive walls and score a direct hit to our ego. The more rigid one’s defense mechanisms are, the more fragile the ego they’re protecting.
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