Emotional Intelligence is learned and can be improved

However, and here lies the real magic, Emotional Intelligence also has to do with the plasticity of our brain, where stimuli, continuous practice and systematic learning create changes and makes connections. We can become much more proficient in each of the 4 areas mentioned above.

It's a matter of will and perseverance to apply the keys that Professor Goleman writes about.

• We must detec the emotion behind each of our actions
• We need to expand our emotional language (sometimes it's not enough to say "I'm sad")
• Control what you think in order to control how you behave
• Look for a reason behind the behavior of others
• Expre...